A line manager unreasonably contributed to a worker's psychiatric injury by describing a complaint against him as a "serious" allegation of "harassment" in the first minutes of the very first meeting on the issue, an appeals commission has confirmed.
A supervisor who decided a worker was hard to manage and "needed to be dealt with", traumatised and psychologically injured her by intimidating her during a counselling meeting, the Federal Court has confirmed on appeal.
The Fair Work Commission has issued orders prohibiting the parties to a stop-bullying application from yelling at each other or discussing the merits of the case in the workplace or elsewhere, after hearing the alleged bully persistently tried to engage with the applicant on the matter.
A major employer's anonymous behaviour feedback system allows it to quickly identify unsafe practices and resolve them informally, stopping inappropriate behaviour from escalating and requiring formal disciplinary action, its executive director of people and culture says.
Employers have a duty to minimise workers' psychological stress and can do so by proactively boosting office morale and enforcing manageable workloads, a recruitment expert says. Meanwhile, employers have been warned that problem gambling can have a significant impact on the workplace, and offered tips to help struggling staff.
Workers who can mentally and physically detach from work after hours have fewer concentration problems, sleep better and are at lower risk of depression and exhaustion, according to a study on work breaks, which highlights the important role managers play in facilitating this behaviour.
Two workers who bullied new employees made it "very difficult" for them to gain experience and posed a risk to their safety and welfare, but their employer should not have sought to force the bullies to resign by ignoring their text messages, a commission has found.
High workloads and other organisational factors compel workers to go to work when they're sick, significantly increasing their levels of exhaustion and creating a vicious cycle that adversely affects employers, Swedish researchers have found.