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Unprecedented probe finds injured workers still being ripped off under questionable commercial scheme

Workers' compensation, Jurisdiction, Legislation, regulation and caselaw, Topic/practice, Research and reports
Workers' comp claims agents have taken steps to conceal rather than eliminate unethical practices identified in a damning 2016 report, the Victorian Ombudsman has found. The five agents cherry-pick evidence to reject complex claims and intrusively surveil injured workers "without a shred of evidence to justify it", she found.


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