Browsing: Performance management


THU
2:22PM

How to reverse widespread EAP resistance

Workers often see referrals to employee assistance programs as "cloaking punishment", but establishing workplace EAP committees that liaise with vendors can help eradicate pushback, a human resources management expert says.


FRI
3:51PM

"Ethically reprehensible" and repeatedly aggressive manager loses adverse action and WHS claims

A "critical and insensitive" manager who routinely swore at his subordinates in an attempt to motivate them to meet purported "German demands" has lost his adverse action case, with a court finding his behaviour warranted instant dismissal and he wasn't the victim of WHS breaches.




THU
1:32PM

Accused harasser compensated after being subjected to "stringent" risk management rules

A major employer has been found, for the second time, to be liable for a psychological injury sustained by a worker subjected to a "stringent" rule - banning him from speaking to female colleagues without supervision - while harassment allegations against him were investigated.


FRI
1:49PM

Injured worker not given a chance to respond to alleged complaints, "even to this day"

A worker who was required to take on management duties and sack a worker, despite not being trained in such processes, has been awarded compensation for a psychological injury, with a commission rejecting her employer's reasonable-action defence.


WED
1:55PM

Exasperation doesn't constitute bullying or safety risk

An "exasperated" manager did not bully workers by using allegedly hostile tones to "hustle" them to get on with their tasks, a commission has found, highlighting that managers are "entitled to some latitude" when assessing the manner they adopt to supervise personnel.


WED
12:42PM

Customer aggression claim to be reheard, judge stresses symptoms aren't always injuries

The Federal Court has ordered a redetermination of whether a worker's injury was caused by customer aggression or reasonable administrative action, finding an earlier decision in favour of the man failed to apply the correct legal test.


MON
11:51AM

COVID bullying and ridicule ruling upheld, appeal quashed

An appeals commission has upheld the psychological injury claim from a worker who was ridiculed for pushing for better COVID-safe standards. It rejected his employer's argument that his case was defeated by the fact that an alleged assault never occurred.



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