An employer has been ordered to pay $120,000 in damages to an office worker who was injured while running to answer the phone, in a case highlighting the risks posed by systems requiring staff to rush.
Comcare has been cleared of liability for a worker's sedentary and manual handling injuries, but its claim that her incapacitating secondary psychological illness, which arose from working with pain, was no longer work-related has been rejected.
A lawyer exhibited obvious signs of distress from performing three roles and working excessive hours for the Coroners Court of Victoria, yet her managers decided her declining health was unrelated to work, and provided her with little support in her role or while she was on sick leave, an inquiry into her death has found.
A psychologically injured worker claiming he was a "punching bag" for a major bank's angry customers never told his manager about this issue and did not have "particularly heavy" exposure to difficult customers, a tribunal has found in concluding the bank isn't liable for his condition.
The Fair Work Commission has denied anti-bullying orders to a worker claiming her supervisor unfairly assessed her performance and denied her work, causing her psych injury. The FWC found the worker "pushed back and resisted complying" with the supervisor's reasonable requests.