A psychologically injured worker claiming he was a "punching bag" for a major bank's angry customers never told his manager about this issue and did not have "particularly heavy" exposure to difficult customers, a tribunal has found in concluding the bank isn't liable for his condition.
Workers are obligated to raise workplace health and safety issues but also to conduct themselves reasonably while doing so, a commission has stressed in the case of a worker claiming he was victimised and sacked for making safety complaints.
Australia's first WHS Code of Practice for managing psychological risks, released for comment in NSW, advises duty holders to apply the hierarchy of controls and eliminate the risks by redesigning work processes.
Working from home can conceal, from employers, signs that workers are at risk of domestic and family violence. Managers must take steps to address this work-related issue, a senior employment lawyer says.
A worker who developed PTSD and other incapacitating psychological injuries from being attacked by a co-worker, and forced to encounter him at work for the next four years, has been granted permission to pursue damages from his employer.
A worker who was glassed defending his colleagues from assailants at a restaurant on an interstate work trip was not injured in the course of his employment, a commission president has ruled in a case examining the High Court interval test.
Three employers, including a repeat offender, have been convicted and fined a total of $245,000, after a worker was killed on a public street, and other workers were seriously injured by an unguarded machine and an act of violence.
A project examining cases of work-related post-traumatic stress disorder, in supposedly low-risk occupations, has warned that women often experience hostile behaviour and even "mobbing" when they return to work from maternity or sick leave.
An employer's purported failure to comply with its WHS duties, apply its anti-bullying policies or actively supervise school students did not materially cause an incident where a worker was struck on the back of the head by a soccer ball, a judge has ruled in a $600,000 damages case.