A commission has called out a major employer's "troubling" reliance on its customer violence de-escalation policies in dismissing a worker drawn into a scuffle with a member of the public, finding the strategy's core aspects "simply did not apply" to the incident that unfolded.
Studies involving the experiences of nearly 15,000 workers during the COVID-19 pandemic have identified key lessons for preventing burnout in the "post-pandemic" workplace, including by mitigating "moral distress".
A worker has proved her post-traumatic stress disorder was caused by traumatic incidents throughout her lengthy employment, with a commission rejecting her employer's claim her injury resulted from reasonable action taken after she refused to comply with a COVID-19 vaccine mandate.
Many PCBUs that diligently helped their workers establish safe home workspaces for the COVID-19 pandemic treated this as a "set-and-forget task", failing to "continually" discharge their safety duties, according to two WHS lawyers, who explain what businesses can and must do to tackle the post-pandemic surge in work-related mental health issues.
An employer has been found liable for the psychological injury sustained by a worker who resisted getting a COVID-19 vaccine. The employer unreasonably failed to correct his mistaken belief he'd lost his job, a commission found.
A worker has failed to overturn a ruling that his health condition, aggravated from having to wear a mask at work at the height of the COVID-19 pandemic, was not compensable.
While changing a worker's driving routes during the COVID-19 pandemic might have constituted reasonable management action, it was not the sole cause of the driver's adjustment disorder, an appeals commission has ruled, in upholding an earlier finding that the driver is totally incapacitated.
Qantas has failed in its second attempt to stay proceedings, which include alternative charges, involving its alleged discriminatory conduct against an elected health and safety representative in the early stages of the COVID-19 pandemic.
A major employer's attempts to implement a government-imposed COVID-19 vaccine mandate were "draconian" and unreasonably psychologically injured a worker, an appeals commission has confirmed.